The solution the management of XYZ decided upon was to hire underwriters to work from home and to link their computer system to them. XYZ initially hired one as a subcontractor and two as employees. As their needs continued to grow, they hired one more subcontractor and three additional individuals as employees.

The chief underwriter from XYZ soon encountered supervisory problems. Having to duplicate the process for several people was a chore. Two of the individuals who were hired as subcontractors resided in California. XYZ found the subcontractor law for their state to be quite onerous. To make matters worse, one of their outside employees exposed XYZ to a computer virus that spread throughout their entire network. It took two days for XYZ to solve the problem.

Despite these issues, their business continued to expand. However, the loss of the two California based subcontractors and the resignation of one of their field employees resulted in a backlog. This created an alarming situation their management felt could result in the loss of key producers. Finding and hiring additional underwriters was compounded with the dilemma of having to set them up and train them, a process that usually took up to a month.

Finally, XYZ decided to investigate outsourcing to a third-party underwrting company. According to what we were later told, they contacted four outsource underwriting companies and chose BIUS, Inc. after extensive due diligence. They cited our track record for turn-around time and quality of work, our ability to quickly duplicate the philosophy of our clients, the high praises from existing clients, the quality of our staff, and our impressive facility as paramount in their selection of us.

Three of their representatives came to our office to train our underwriters. Within just a few days, our staff became familiar with their system and learned their procedures. We were quickly able to go online and tackle their backlog. As a result, they found themselves in a strong position to keep their producers satisfied. As their needs escalated further, we were able to assign and train additional underwriters for their account, thereby continuing to meet their demands without any additional training from them. Because we were being paid on a per-case basis, we were prepared to work longer hours, absorb the cost of any required overtime and able to deliver on-time without having to raise our fees